Getting Started: Set Up and Secure Your Account | SoundMove
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Getting Started

New to SoundMove? Here's everything you need to know to get up and running.

Creating Your Account

Signing up for SoundMove only takes a few details. You'll need:

  • Your name — so drivers and customers know who they're dealing with
  • Email address — you'll need to verify this before using the platform
  • A secure password — we recommend using a password manager
  • Your role — choose whether you're a customer needing deliveries or a driver looking for work

After registering, check your inbox for a verification email. Click the link to activate your account and access the full platform.

Customer or Driver?

I need something delivered

Register as a customer. You'll be able to post delivery jobs, receive bids from verified drivers, and choose the one that suits you. It's completely free to post a job.

Learn about posting jobs →

I want to earn as a driver

Register as a driver. You'll need to complete our onboarding process, including setting up your business profile and service area. Then you can start bidding on jobs.

Learn about driver onboarding →

Email Verification

You must verify your email address before you can post jobs or place bids. If you didn't receive the verification email, check your spam folder or request a new one from the verification prompt on your dashboard.

Securing Your Account

After signing up, we recommend enabling additional security features:

Two-factor authentication

Add a second layer of security using an authenticator app like Google Authenticator or 1Password.

Passkey / biometric sign-in

Use your fingerprint or face recognition for fast, secure sign-in. Works with your device's built-in biometrics.

You can manage these from Settings > Security in your account.